Found this on Mike’s blog. I think it’s interesting and gives a good perspective to the earlier customer service post. But how much is paranoia and how much do we have to fear data mining? If they collect my data, to make content customized – I love it. But it would be nice to know the agenda of the people collecting it.
Yeah, I saw this some days ago too. It seems to me that whenever we place information in someone’s care – whoever that someone might be – we owe it to ourselves to think twice and, and – it we go ahead and do it – face the possible consequences.